General Terms and Conditions (GTC)

General Terms and Conditions (GTC)

Terms and Conditions

  1. Scope of Application

These General Terms and Conditions apply to all orders placed through the Véldis online shop.

  1. Contracting Party

The purchase contract is concluded with:

Véldis
Andy Seebacher
Austria

Email: hello@veldis.com
Website: veldis.me

VAT ID: ATU 81571979

  1. Offer and Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog.

By clicking the "Buy now" button, you place a binding order for the goods contained in your shopping cart.

  1. Prices

All prices are in Euros and include the statutory VAT, unless otherwise stated.

Shipping costs are shown separately during the ordering process.

  1. Payment

Payment is made using the payment methods offered in the shop, including:

  • PayPal

  • Credit card

  • Shopify Payments

  1. Delivery

Delivery is made to the address provided by the customer.

Delivery times may vary depending on the product and delivery country.

  1. Right of Withdrawal

Consumers generally have a statutory right of withdrawal.

For hygienic reasons, opened or used intimate products are excluded from exchange if the seal has been removed.

  1. Retention of Title

The goods remain the property of Véldis until full payment has been received.

  1. Liability

Véldis is only liable for damages caused intentionally or by gross negligence.

  1. Data Protection

Information on the processing of personal data can be found in our Privacy Policy.

  1. Place of Jurisdiction

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

  1. Final Provisions

Should individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.